No holes, just cut around the ears... Act like the ear is the straight edge of the head, and cut around the ears... Same for the cheeks... It should look like the ears/cheeks are in the very front... Those pieces are meant to be cut around, not off.
Yup... Just like some of the other Cubee designers out there... It doesn't affect the design too badly, and is usually in an area ya won't see any ways...